Your service options at a glance

Reliable support for your production processes

We provide you with excellent service to ensure that your production processes run smoothly. Our comprehensive customer service ensures that your machines and systems always work efficiently and reliably. We offer you customized services that are tailored to your needs and optimize your production processes.

Basically, we divide our service into the following areas:

Spare parts - fast availability, highest quality
In the event of a defect or repair, we offer you fast delivery of original spare parts. In this way, we ensure that your production processes can continue without long downtimes. With our high availability of spare parts, we reduce downtimes and guarantee long-term operational reliability.
Fault service - rapid assistance in an emergency
If unexpected faults occur, our fault service is there to help you. Our experts offer you rapid support to identify and rectify problems quickly. In this way, we minimize the impact on your production and ensure that your systems are up and running again quickly.
Maintenance - preventive maintenance for maximum service life
With regular maintenance services, we ensure that your machines and systems remain in perfect condition.
Through preventive maintenance, we identify potential problems at an early stage and can rectify them before they affect operation. This extends the service life of your equipment, increases efficiency and reduces operating costs in the long term.
Commissioning and training - efficient start-up and optimum operation
Our experts will assist you with the commissioning of your machines and ensure that everything runs smoothly. We also offer practical training courses to familiarize your employees with the operation and maintenance of the machines. This allows you to exploit the full potential of your machines and ensures safe and efficient use.
Test and laboratory environment
Test your products before you buy.
In our test and laboratory environment, we offer you the opportunity to test your products and foam processes under real conditions. As part of the “Try Before Buy” program, we provide you with a test machine with which you can examine and optimize the foaming process for your product in detail before you make a final purchase decision.
Reconstruction - your machine grows with your requirements
Production processes change - and our machines adapt. For customers who are already using HANSA MIXER systems, we offer individual reconstruction. Whether new recipes, additional functions or changed production parameters: We work with you to analyze your needs and adapt your existing machine in a targeted manner - for a future-proof, sustainable investment.

Spare parts

Fault service

Maintenance

Comissioning & Training

Test and laboratory environment

Try before buy

Test your products before you buy.

In our test and laboratory environment, we offer you the opportunity to test your products and the foaming process under real conditions. As part of the “Try Before Buy” program, we provide you with a test machine with which you can examine and optimize the foaming process for your product in detail before you make a final purchase decision.

Your advantages:
▸ Experimental setup: explore new possibilities and test innovative ideas under controlled conditions.
▸ Process identification and planning: Identify and develop the optimum production processes for your specific requirements
▸ Industrialization of foam products: Test your foam products under real production conditions in order to efficiently design the subsequent
industrial implementation.

In addition to using our test machines in the test and laboratory environment, we also offer you the option of testing rental machines directly at your production site. Our HANSA MIXER sales managers or one of our selected sales representatives will support you with the first samples. This allows you to refine your processes on site and check exactly whether our technology delivers the desired results - without a long-term commitment.

Reconstruction

New ideas?

You already have a HANSA MIXER machine in operation and your production processes have changed or need to be optimized? We support you from start to finish.

New ideas?

You already have a HANSA MIXER machine in operation and your production processes have changed or need to be optimized? We support you from start to finish.