Maintenance and repair of foam mixers and dosing systems:
our service.

YOUR SERVICE-MIX TO KEEP EVERYTHING RUNNING

Exceptional service for the food industry as well as the carpet, textile, non-woven and adhesive industries for our foam mixers and dosing systems is a key part of our quality philosophy. This even applies prior to purchase. We offer new and potential customers the opportunity to test all of our foam mixers, metering systems, etc. under realistic conditions in our technical centre. Alternatively, many test machines are also available for loan – for test series outside of our company.

SERVICE THAT PAYS OFF.

After purchase, our highly skilled service technicians help to prevent all types of risk. They ensure that our systems can meet all requirements at all times and achieve results for our customers quickly and over the long term. And if something is not running smoothly at any time, we will immediately send the replacement part required and, if necessary, an experienced expert who will take care of the maintenance and repair of our foam mixers and dosing systems.

Project management

Inspection and Maintenance

Hotline

HOTLINE BASIC

Our foam mixers, dosing systems, etc. are becoming ever more efficient and also more complex, such as with the increasing importance of software control. This makes it all the more important for our customers to have expert information as and when they need it. Our experienced employees understand the workings of every machine and can provide rapid assistance by phone on our hotline. They answer questions, identify and resolve problems, and ensure that necessary replacement parts are sent immediately.

HOTLINE PLUS

If a phone call via the usual hotline does not fix the problem, our technicians can connect directly to your machine over the Internet. We can analyse the problem via remote maintenance and provide detailed effective support. Repairs and travel expenses can thus often be spared. You can be assured that the connection to your foam mixer or dosing system is established in accordance with the strictest security requirements. Access is only permitted subject to your explicit approval.

A Hansa Mixer Connect connection and Hotline Plus agreement are required for this.

Replacement Parts

Technical Centre

Test Machines

Technology
Technology

Foam and mixing

Products
Products

Non-Food and Food Machines

Services
Services

Project management, Inspection and Maintenance, Hotline, Replacement Parts, Technical Centre and Test Machines

References
References

Our customers worldwide